Refund policy
If you find a full priced item from our store isn't fitting quite right, we are more than happy to offer an exchange or a store credit via email to the value of your swimwear (minus original shipping charges) if the following is met:
- Unworn items must be returned within 20 days of delivery date
- Unworn items must have hygiene sticker in place and all tags attached
- Unworn items must be returned in original Taste of ego packaging
REFUNDS
Under normal circumstances we do not offer refunds.
SIZING
Our sizing does run small. If you are in between sizes, or in case of doubt, we recommend sizing up. Before purchasing, please view our size guide and/or email us at info@tasteofego.com with any questions to ensure your swimwear fits perfectly on you.
HOW DO I CREATE AN EXCHANGE?
Email us at info@tasteofego.com with your order number to initiate the process.
ARE EXCHANGES FREE?
The shipping cost of returning an item for an exchange are not covered or reimbursed by Taste of Ego.
DOES MY STORE CREDIT EXPIRE?
Store credit must be used under 30 days of receiving it. Gift cards can be used at any time, they do not have an expiration date.
WHERE CAN I USE MY STORE CREDIT OR GIFT CARD?
You can use your store credit or gift card via our website, simply apply the code at checkout.
I ORDERED SOMETHING AND NOW ITS ON SALE, WILL YOU MATCH THE NEW PRICE?
Any orders made prior to a sale are not negotiable for a percentage of a refund once a sale commences.
SALE ITEMS
All sale items are final, we do not accept exchanges or returns on sales or promotions.
WHAT IF I RECEIVE A DAMAGED ITEM?
Every product we send out is quality controlled, however, in the unlikely event of a faulty item, please contact us at info@tasteofego.com as soon as possible so we can start the exchange process.
Taste of ego will bare the return shipping costs, so please keep your postage receipt and we will reimburse you once we receive the package. If the package does not reach us safely, we will not be able to complete the exchange, so it is recommended to use a tracked method for safe delivery. Once your item is returned to us, has been inspected and deemed faulty, you will be given a store credit so you can repurchase from our online store.