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FAQs

Generally, we can't make changes manually. However if the package has not been sent yet, it may be possible. We process orders quickly, so changes cannot always be accommodated. Please immediately contact us by email at info@tasteofego.com with your change request details included in the email. 

Once your order is shipped, we will send you an email including a tracking number. If you have not received this email please contact us at info@tasteofego.com.

As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these maybe necessary to release your order from customs on arrival. taste of ego will not be held liable for any fees or taxes you may incur or if your product is seized by customs. We advise that you are familiar with your package destination's import duty, customs and local sales taxes, as well as it's rules and regulations for importing foreign goods and products. If a delivery attempt has been made and the item was not collected and has been returned to us, you will be required to pay the re-delivery fee and the duty tax for re-import of the swimwear. If the duty tax is more then the value of the swimwear, we will abandon the package.

taste of ego offers complimentary shipping on all orders over 100$ CAD.

It is absolutly safe to purchase online on our website! taste of ego is based in Montreal and managed by Canadians. We use the Shopify platform that ensures safe Internet transmission of your personal information. We do not store any credit card details nor do we share your personal information with any third party.

However, if you are still concerned with placing your order, please contact info@tasteofego.com and we will contact you regarding an alternative method to place your order!

We have a size chart for you to follow, but if you have specific questions about an item that are not already mentioned in the details section on each product please contact us at info@tasteofego.com

Every product we send out is quality controlled, however, in the unlikely event of a damaged item, please contact us at info@tasteofego.com as soon as possible so we can start the exchange process. 

Please reffer to the Returns and Refund Policy.

Our customer service team is available 9am till 5pm Monday-Friday. Please be mindful our team works internationally and may be on a differing time zone. Please allow 24 business hours for a response to be received. Your enquiry is important to us and we appreciate your patience as we respond to your enquiries as promptly as possible.